Policies
We make every effort to ensure your pet's grooming experience is pleasant and peaceful; however, if your pet
becomes ill or is hurt and the services of a veterinarian are required, you hereby give us permission to obtain
treatment if you are not available to consent; and you further agree to pay any and all veterinary expenses.

2.      
  SAFETY
Safety comes first for everyone during the grooming process – people as well as pets.  You must inform us prior to
grooming if your pet has bitten someone or has aggressive tendencies.  You will be held liable for any bites,
property damage and any consequential damages caused by your pet.  We will stop the grooming process if we feel
your pet’s behavior is compromising his/her safety or our safety.  Pro-rated charges will apply.

3.       
 SENIOR PETS, OVERWEIGHT PETS and PETS with HEALTH PROBLEMS
Grooming procedures can sometimes be stressful, especially for a senior pet, an overweight pet or a pet with health
problems, and these procedures may expose hidden medical conditions or they may aggravate existing ones, during
or after grooming.  Because senior pets, overweight pets and pets with health problems have a greater chance of
injury, these pets will be groomed for cleanliness and comfort, in styles that will not greatly add to their stress level.  
You will not hold Fur Kidz Ltd. responsible for accident or injury to your elderly, overweight or health-compromised
pet during his/her grooming.

4.        
MAT REMOVAL
Removing a heavily matted coat includes the risk of nicks, cuts and/or abrasions due to moles, warts or skin folds
trapped in the mats.  Heavy matting can also trap moisture near the pet’s skin which can cause mold, fungus or
bacteria skin irritations that exist prior to the grooming process.  The after-effects of mat removal procedures may
include itchiness, skin redness, self-inflicted irritations or abrasions, or failure of hair to re-grow.  Shaved pets are
also prone to sunburn and should either have sun screen applied daily or should be kept out of the sun until the hair
grows sufficiently to protect the skin.  In some cases, pets may also exhibit brief behavioral changes.  As the owner,
you are responsible for the condition of your pet’s coat and will not hold Fur Kidz Ltd. responsible in the event of
adverse effects of mat removal.

5.        
SUMMER SHAVE-DOWNS
Shaving a heavily coated dog during the summer is NOT recommended.  In both hot and cold weather, a dog’s coat
regulates body heat, provides insulation and protects from the sun.  Coats that are shaved off, particularly on Arctic
breeds, may grow back patchy, uneven or not at all.
                         
6.        
 CANCELLATIONS
On rare occasions, Fur Kidz Ltd. may need to cancel appointments due to weather, road conditions, equipment
failure etc.  Every effort will be made to contact you in advance.
Our appointment schedule is very tightly booked for specific areas.  If you cannot keep your
appointment, we require at least 24 hour advance notice, so that we may fill your spot. Failure to
cancel in advance will result in a charge of $25. that must be paid prior to your next appointment.

7.        RETURN CHECK POLICY
All grooming fees must be paid at the time services are rendered.  Checks returned due to insufficient funds will be
subject to a “returned check fee” of $25.
Ltd.